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Salford Information, Advice and Support Service (SIASS)

The National Children’s Bureau (NCB) has been commissioned by the Department for Education to conduct a customer satisfaction survey collecting feedback from all those who have sought the help of SEND Information, Advice and Support (IAS) Services. This includes children and young people, their parents, carers, friends and family and professionals.

Salford Information, Advice and Support Service give information, advice and support to children, young people and parents about special educational needs and disability, including health and social care matters.

We can help to make sure that your views are heard, understood and respected. We are a free, confidential and impartial service offering a single point of consistent contact. We can explain how special educational needs are identified and assessed, who you should talk to, and inform you of your rights and responsibilities.

Contact SIASS on email siass@salford.gov.uk.

SIASS is available Monday to Friday, 9:00 to 4:30pm (except Bank holidays). We aim to get back to you within 2-3 working days.

If you wish to make a referral to SIASS, either for yourself or for someone you know, please complete the SIASS Referral Form.

You can also find us on Facebook - Salford Information Advice Support Service

This is an opportunity to privately message any questions and queries that you have on SEND support, EHC plans, schools, etc.

Visit the "Are you a parent or carer?" page for information about tribunal appeals.

Help us to make Salford Information, Advice and Support Service better and complete the feedback survey.

We are going to be adding more information about the categories below, so there is more to come.

SIASS's top 7 apps:

  1. Sensory Stuck at Home (Facebook group) 
  2. England Athletics - Athletics at Home resources
  3. A really useful home learning ideas book
  4. Tips on home schooling for families etc 
  5. Childline: Calm Zone 
  6. Making your own Sensory Kit at home! 
  7. Soundabout for people of all ages with SLD and PMLD.  (Facebook page)


We have developed a new series of animations on the Minimum Standards.  

Video 1:   The first animation focuses on explaining what an Information, advice and support service is.

Video 2:  The second on how to run an information, advice and support service in order to meet the minimum standards.

Video 3:   The third on what information, advice and support services must do for children and young people with SEND and their families to meet the minimum standards.