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Salford Information, Advice and Support Service (SIASS)

The National Children’s Bureau (NCB) has been commissioned by the Department for Education to conduct a customer satisfaction survey collecting feedback from all those who have sought the help of SEND Information, Advice and Support (IAS) Services. This includes children and young people, their parents, carers, friends and family and professionals.

Salford Information, Advice and Support Service give information, advice and support to children, young people and parents about special educational needs and disability, including health and social care matters.

We can help to make sure that your views are heard, understood and respected. We are a free, confidential and impartial service offering a single point of consistent contact. We can explain how special educational needs are identified and assessed, who you should talk to, and inform you of your rights and responsibilities.

Contact SIASS on email

SIASS is available Monday to Friday, 9:00 to 4:30pm (except Bank holidays). We aim to get back to you within 2-3 working days.

If you wish to make a referral to SIASS, either for yourself or for someone you know, please complete the SIASS Referral Form.

You can also find us on Facebook - Salford Information Advice Support Service

You can log in on the dates and times below for online question time with the SIASS team:

Tues 11th August  10-12

Tues 18th August 1.30-2.30pm

Mon 24th August 2-4pm

Tues 1st September 7-9pm

Weds 9th September 11-12

Weds 16th September 7-9pm

Mon 21st September 2-4pm

This is an opportunity to privately message any questions and queries that you have on SEND support, EHC plans, schools, etc.

Visit the "Are you a parent or carer?" page for information about tribunal appeals.

Help us to make Salford Information, Advice and Support Service better and complete the feedback survey.

We are going to be adding more information about the categories below, so there is more to come.

SIASS's top 7 apps:

Sensory Stuck at Home – Facebook group to offer advice to help children stay regulated while indoors


England Athletics - Athletics at Home resources



A really useful home learning ideas book


Tips on home schooling for families etc


Childline: Calm Zone


Making your own Sensory Kit at home!

This guide is for parent carers of children and young people for whom sensory activities will help them to manage their sensory inputs more effectively.


Soundabout’s Hello songs Join Becca and Georgie every weekday morning at 9.30am for a bright and cheery musical welcome to the day. For people of all ages with SLD and PMLD


 We have developed a new series of animations on the Minimum Standards. The first animation focuses on explaining what an Information, advice and support service is. The second on how to run an information, advice and support service in order to meet the minimum standards. The third on what information, advice and support services must do for children and young people with SEND and their families to meet the minimum standards. 

Video 1:

Video 2:

Video 3: