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Carers Direct

We're the national carers helpline and website, part of the NHS. We offer all the information you should need to get the help you’re entitled to, as well as advice on getting a break from caring, going to work and much more via our website and freephone number. Our helpline advisers can put you in touch with specialist national or local sources of help, including social care, healthcare and self-help networks and resources.

Who to contact


Time / Date Details

When is it on

Helpline is open from 9.00am to 8.00pm Monday to Friday (except bank holidays, 11.00am to 4.00pm at weekends. You can request a free call back or an interpreted call back in one of more than 170 languages.